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Shopbust Management Team

The Shopbust team has built an online platform based on more than 10 years of mystery shopping expertise that allows your brand to secure a perfect implementation and makes your customers smile every day.?The Shopbust team has served multiple A-brands in mystery shopping and consists of:

Henk in ‘t Hof – CEO
- 16+ years of experience in branding, strategic marketing & general management
- 3 years as GM in Japan to build Philips brand using mystery shopping as strategic tool
- 4 years as Vice President & global category leader for Philips Electronics

Saad Kamal – Founder & CTO
- 8+ years of experience in Agile software development & IT project management
- 3+ years of experience in building tools for the Market Research Industry
- 2 years as Chief Operating Officer of Ideaverse Network (Malaysia & Singapore)

Richard Canneman – Chief Evangelist
- 13+ years of experiences running startups in Netherlands, Japan, Korea & Singapore.
- Director of Dutch Chamber of Commerce, Singapore
- 5+ years as Managing Director AQ services Japan & Korea serving multiple A-brands

Jeronimo De Vries – Creative Director
- 12+ Years of Experience in Building and Designing User Interface/User Experience
- Director at JDV multimedia productions
- 2 years of experience in serving the Market Research industry.

About Us
"Your most unhappy customers are your greatest source of learning"
- Bill Gates
"Make a customer, not a sale"
- Katherine Barchetti
"Right or wrong, the customer is always right"
- Marshall Field
"Good customer service costs less than bad customer service"
- Sally Gronow
"Unless you have 100% customer satisfaction
- Horst Schulz
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