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Solutions

At Shopbust, we believe that the key to success for your retail brand lies in getting insights about your customers & store operations.

Shopbust provides your brand insights in order to:
- Maximize customer experience & improve operational performance, sales and profitability
- Correlate sales results with specific customer experience measurements
- Identify areas where new procedures can improve the bottom line
- Reinforce desired behaviors by rewarding store managers and employees who deliver outstanding customer experience.

The Shopbust online platform has been made with more than 10 years of mystery shopping expertise that allows your brand to secure a perfect implementation and makes your customers smile every day.

In-Store Audits – Real-time Feedback for Perfect Implementation
Mystery Shopping – Frequent Store Checks For an Everyday Smile
Social Media Profiling – to Target the Right Shopper
Shopbust Online Platform - 24/7 Real-time Reporting

Solutions
"Your most unhappy customers are your greatest source of learning"
- Bill Gates
"Make a customer, not a sale"
- Katherine Barchetti
"Right or wrong, the customer is always right"
- Marshall Field
"Good customer service costs less than bad customer service"
- Sally Gronow
"Unless you have 100% customer satisfaction
- Horst Schulz
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