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In-Store Audits

Real-time shopper feedback to secure perfect implementation
Introducing a new product is the result of years of planning and millions of investments. Advertising campaigns are launched, sales staff is trained; point of sale material is implemented and products are on the shelf in time. That’s the plan at least. In reality things go wrong. Traditional mystery shopping can help you check on implementation but results are only available weeks after the fact, affecting your launch or promotion. Thanks to Shopbust, you can now get detailed insight about your store within 48 hours. The online dashboard and automated reporting provides information on the best performing shops and more importantly identifies shops that require immediate corrective action.

Secure perfect implementation
- Check on-site branding and operational compliance
- Check pricing – for your products as well as competition
- Check pricing – for your products as well as competition
- Check current compliance with corporate branding & signage guidelines
- Verify product distribution
- Independently audit inventory levels and out-of-stock status

Act faster with confidence
- Quantify lost sales due to stock-outs and implement strategies for improvement
- Identify individual locations that are non-compliant with marketing or merchandising programs and resolve issues quickly
- Ensure price accuracy and consistency
- Verify timely and proper promotional program launches

Grow your bottom line
Even an incremental improvement in pricing accuracy, in-stocks, or product placement has an enormous impact on your bottom line.

"Your most unhappy customers are your greatest source of learning"
- Bill Gates
"Make a customer, not a sale"
- Katherine Barchetti
"Right or wrong, the customer is always right"
- Marshall Field
"Good customer service costs less than bad customer service"
- Sally Gronow
"Unless you have 100% customer satisfaction
- Horst Schulz
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